CLIENT NEEDS
Excel is a service provider with a global outlook. Our Global Service Delivery capabilities currently use resources in our low-cost, high-capability offshore centers in India.
We will continue to tap the best global resources to provide a competitive advantage to our Customers.
Flexible Delivery Systems
– We understand that different companies have different needs. Your company’s requirements and risk appetite will determine the exact nature of the most suitable delivery model and resources.
– Depending on your company size, customer base, operational structure, and urgency, you may choose between domestic delivery resources and global delivery resources.
– Utilizing our Global service, Local Delivery or dual shore operations delivery model, we aim to strike a healthy balance between industry knowledge and operational experience.
– Our domestic delivery resources primarily focus on client facing communications, quality and workload management, while our global delivery resources focus on all other processing related activities.
– Our outsourced processing services are delivered with an Exemplary Outsourcing service through the highest degree of service ethic and flexible delivery systems.